Customer Testimonials
Great customer service and professionalism! They were quick to solve a maintenance issue! Thanks for
Everyone is always nice and making sure I’m getting what I need. Was satisfied with the price of my service even driving a little farther to get it from y’all.
Very friendly and professional!
I would highly recommend Five Star Chevy if you are looking to purchase a used car. The customer service was top notch from the very beginning of the car buying process. Also, we looked at many cars online and Five Star Chevy was the only dealership that had the used car we wanted listed for under the NADA suggested price. That was unexpected especially with the market the way it is now! The car went through inspection and Five Star made sure they took care of all the issues before selling. We had a wonderful, friendly salesman Roseme who took ...
Ryan Donahue was a excellent help in explaining what I needed done to my truck and real knowledgeable about his job.
Treated great, friendly service and no hidden nonsense slipped into the paperwork. Spanky and Preston were awesome!
I was completely satisficed with everyone who helped me with my purchase, especially my sales repetitive, Roseme, when I came in, we were strangers, when I left, we were good friends, He went out of his way to look after my wife and I while we were there. I would recommend the folks at Five Star Chevrolet to anyone. Larry Long
My wife Jenny and I had such a great experience buying this pre-owned 2015 GMC Sierra Z71 SLT at Five Star Chevrolet Buick GMC! Louie Valdez did an incredible job as our sales representative. We gave Louie a list of all of the features we were hoping to find in a pre-owned truck (not a small list, either) and he went above and beyond to bring the best truck for us to the dealership. Louie also made sure to stay inside the price range we asked for, didn't try to pressure us into higher priced vehicles that we didn't ...
We are are over the moon with our experience! My husband Lane and I (Lane and Jennifer Richardsons) bought our first truck together yesterday from Louie Valdez. Louie Valdez was attentive from the moment I sent an inquiry through the website . He immediately sent me videos of each truck I was interested in and let me know he was available to talk , email or text . We made an appointment to come see him and he has everything prepared and ready for us as soon as we got there . Louie Valdez made this process so easy . He was fun to work ...
Go see David Heath at 5 Star Chevy! Seriously, he made it happen for me and my wife when NO OTHER dealership in the area could/would. You will not drive away dissatisfied. They have the highest quality cars around.
Brad and Louie were amazing! I felt valued and appreciated from the time I walked in the door!!!
Excellent dealership! First time purchasing a vehicle over the phone/ internet. Ask for Noah Williams, he is professional, knowledgeable and down to Earth. Noah and Alan Johnson went above and beyond to get my truck and deliver it. Five Star you are blessed with the best. Princess and I love our 2021 GMC Sierra.
Amanda Cline did a wonderful job getting me into my dream vehicle. She was so kind and fun to work with. Great sense of humor. She was as excited for me as I was to get my car! Highly recommend her for ANYONE wanting to buy a vehicle. The best car buying experience I’ve ever had. Thank you Amanda!
Dealership is fantastic Keith my service advisor is on point. My only issue is the extended warranty insurance approving a sensor part but not the affected ones as a result of the defective and worn sensor. Because if the sensor was working my service advisor recommend the maintenance service that is now costing me $1300 whereas I'm $700 plus short and can't have the recommended service done. 5star team members are great in #customerservice The sales reps are wonderful as well
Great service I will be back when I need service. Thank you. Ryan my daughter car had a very unsayable problem and very had to troubleshoot Rayon Donahue Service advisor got it right the very first time awesome
Super friendly and helpful dealership! They truly work to get you something that works best for you. Mr. Plummer found me exactly the car I was looking for. Highly recommend!
Overall I was treated very fairly, the service representative Tony was very honest and up front about costs and worked with the various departments to help me out on costs.
Outstanding service! First class experience! It was one of the quickest car buying experiences I have ever had. Brad and Louie were on top of all our needs!
Great service. Was up front with me and kept me posted on the progress and finished my car a head of schedule. Was able to answer all of my questions and didn't pressure me into purchasing anything else.
Been having some issues with my car for a while and I can say five stat have been trying their best to get it fixed. My wife and I came in Monday our service advisor was wonderful as usual but I really appreciated whitney(I think that’s her name) for offering us water and making sure we was ok. She stopped and small talked for a little while. Just kind gestures make our experience better every time.
Great
Tony is the man! Just started with GMC, but man does he have a good foundation, great personality, Rather sitting and not knowing what’s going on with the truck. He picked up the phone and called me. Rather it was bad news, good news, or just giving me an updated about parts. With being a service advisor for 7.5 yrs!! I have learnt that customers love updates no matter what kind of news it is. And this is what I like to see in a dealer. A service advisor that isn’t scared to pick up the phone and call ...
My experience upon visiting Five Star Chevrolet, Warner Robins Georgia. Customer service were quick and very professional. All of the employees were nice and friendly. My wait time to be serviced didn't take very long and the employee that helped me was so helpful and nice. He handled everything well. Over all I was very impressed with the cleanliness of the the and the Professionalism. I will definitely consider this store in the near future if needed. Five Star is my place of business!
BEST DEALERSHIP I’VE BEEN TO!! Make sure you ask for Jonathan Porter, he’s the best representative I’ve ever encountered , he worked day and night to get me in a brand new car. Even after the deal was done he made sure the car was in perfect condition and even dropped it off at my house for me! I will be returning to purchase another car soon!
I highly recommend working with Jonathan if you are looking for a new or used vehicle at Five Star Chevy Buick GMC. He made sure the process went as smooth as possible.
Everything was great Whitney Ragin offer me some water and make sure i was comfortable
They made an appointment with me and kept the appointment promptly, answered all my questions, gave me the time I needed to crawl under and around and through the whole vehicle, and I am happy with my experience with them so far.
Mr. Roseme goes above and beyond making the car buying experience smooth and enjoyable. No pressure, friendly and he's knowledgeable about every vehicle I've purchased from Five Star. I'll continue doing business with him and Five Star.
Great people with a great attitude!!
Louie was very knowledgeable and personal as a salesman!! GM Jeremy is a great guy also!! I’d recommend them to anyone in the car buying mode
My experience with Five star Chevy Warner Robins was great. My salesman, Roseme, was great. He provided us with excellent customer service. I thank him and everyone else that helped in the process.
These are great kind courteous people who treat you like family. To say the least they are professionalAnd take care of you from the time you arrive to the time you leave.
The people at 5 Star are not only kind, professional and courteous they treat you like family.
The service rep Ryan provided great customer service.
Great service and professional personnel.. Did exactly what I wanted and didn't try to push me on anything else. I will continue to use them because of this
Roseme did a superb job... all my friends will come see him
Keith Martinez Thank you so much for your service! Great customer service!
My experience on 8-17 -21 was what I expected. I went for an oil change it was done in a timely manner and Keith was very courtesy and explained what was being done and any other service that was needed. Thank you Keith!
Great experience. Thanks to Keith Martinez in service dept.
The experience I had with Five Star was great. They took the time to listen to what I wanted and didn’t pressure me to buy.
Excellent service, very friendly employees, David Heath definitely knew how to make a sale. Would recommend dealership to others!
I was extremely happy to be able to go into the service department, and meeting Keith Martinez/Service Advisor. His courtesy was outstanding, and very informative on explaining what was needed to get me the results I was looking for. Looking forward to returning to the dealership for future service because of my interaction with Keith. Keith is a trust builder!
I had a great experience in the purchase of my vehicle. I visited the website late in the evening. The next morning I received a call from Derak Thomas to give me more info. Went to the dealership that afternoon and Derak Thomas worked with me to purchase the car I found on the website. No hassles, no pushing. He worked with me to get the car with a price that was workable for me. Drove home with my new car. Thank you, Derek Thomas. I highly recommend you to our friends.
GREAT experience from start to finish at this dealership- especially with our salesman Mustapha Muhammad. We highly recommend Mustapha if you’re looking to buy a car. He was knowledgeable, honest, and friendly. Thank you Mustapha & Five Star!
Took great care my vehicle needs thanks Keith M. In service!
Keith Martinez provided excellent customer service. Thanks you.
Keith Martinez of the service department was very helpful. He was very efficient and did a great job to my car. Also, he is very courteous and professional.
Thank you Louie Valdez! He made sure that we were in his best interest to make a sale. Very honest and made things right to make the sale. Thank you!
Salesman (Derak Thomas) done an amazing job. He answered every question and addressed every concern in a timely and professional manner. Dealership was very accommodating with a welcoming atmosphere.
Keith Martinez did a great job. 5 stars
This is the dude right here that you need to see
Keith Martinez was awesome!! Great customer service
I made an appointment for service with Five Star. They were courteous and helpful. My car was serviced and repaired by closing the next day. I am thankful. I would recommend them.
Keith Martinez got me in and out fast! Thanks
Great place...
Real life experience. When came the dealership everyone was just awesome .I found a vehicle online. So begin to txt back and forth with the Saleman Noah very nice guy I explain to him my issues with credit. So he began to say give me a little time we see what everything looks like in I’ll call you back 30 minutes he calls back Mr Thomas the truck is your truck when you come get it. I couldn’t believe. So I went to this dealership. Everyone were so nice. They explained to me that they were there to help ...
Jay’lan Jones really took care of us and got us in the car we wanted!
Excellent experience was provided as I was getting my vehicle serviced. The Service team went out of there way to identify my warranty information and other needs for my vehicle.
Louie Valdez did such an amazing job helping us find the vehicle that was best overall for our family and lifestyle. He took the extra measures to ensure we were 120% satisfied with potential payments as well as made sure to show us each breakdown of numbers!! Louie Valdez definitely knows his stuff and is 100% for the customer!!!
Just gotta say, love my Camaro, great selection to choose from
My buying experience was very pleasant. My salesman was very knowledgeable and kind
Friendly, service . Always professional Ryan took care of us as soon as we arrived.
My buying experience was very pleasant and my Sales representative was very knowledgeable.The management was great I made sure I was comfortable and happy the whole time
Nice job did as he said he would do everything better than I hoped for, will see Mr. Jaylan Jones next time I'm in the market
Great customer service!
friendly service this is my second time buying a truck from five star Chevy in warner robbins and plan on doing it again
Customer service was good and the service member Keith was prompt and did an amazing job. Well pleased with the service rendered it was timely
If you have a problem they will try to correct the issue. I like the follow up after each visit! They’ve got ways to constant communicate during service.
Easy to work with. Offered a fair deal. Welcoming atmosphere inside the dealership.
It's a good hometown dealership. Everybody is freindly. The wait was smooth didn't take long. Only thing is I wanted the tires to rotated and they were not.
Worked hard to get my payments where Needed
I was actually stuck in Georgia and Five Star helped me get on the road again. These people were so good to me because I was in an unusual situation. They all worked hard for me and I’m so grAteful! Especially to my man Spanky who made everything work out seamlessly. Thank you All Five Star!!!!
I was fortunate to find Amanda Cline at Five Star Chevrolet Buick GMC in Warner Robins. She was patient and continued to look for what I wanted. Amanda was professional and courteous and though it took several weeks she kept in touch with me with options and possibilities. She was patient when I didn’t like something, she was a sounding board but never pushy. This is exactly the person I wanted in my search for our Family’s next vehicle. I greatly appreciate her and her boss and would recommend her over what we all think of as the ...
Drew is the absolute best! After my past horrible experiences at Butler Chevy in Macon, I decided to schedule with you guys and I’m glad I did. The entire process was on point. Drew even made me some coffee and Johnny tried to help me do a deal while I waited on my vehicle to be serviced. If you want that 5 star service you should definitely stop by!!!
I recently purchased a Tahoe from Five Star Chevrolet in Warner Robins Georgia and my experience was great. Amanda Cline is amazing and she goes above and beyond for her customers to be completely satisfied. She listens to you and will find exactly what you are looking for. If you’re looking for a vehicle I encourage you to give Amanda Cline a call.
Always very professional and helpful. Everything was done as was stated it would be. Received text when my car was ready. Very efficient. Always satisfied.
I HAD AN ISSUE WITH BILLING.. THAT WAS HANDLED WITH SO MUCH HUMANITY, DIGNITY AND PROFESSIONALISM...they could have handle it "AS IF I WAS THE PROBLEM (ISSUE)" BUT THEY CHOSE TO HANDLE IT ... AS I HAVE PROBLEM (ISSUE) AND THEY WANTED TO RESOLVE IT QUICKLY TO MY SATISFACTION.... --- I WILL BE BRINGING MY DOLLARS & AUTOMOBILE 🚘BACK.. TO THIS DEALERSHIP....GREAT CUSTOMER SERVICE REGARDING THIS MATTER...
Mustapha wast fantastic!! Very knowledgeable and patient with ALL my questions. He was supposed to get off at five, met me at 5:30. Then at 7:45 followed me to my house to get the other vehicle. Outstanding customer service! I love this vehicle!
I took my truck to five Star because I didn’t trust the dealership in my location. At five star I was treated good and the repair was done correctly and quickly. I paid way to much for my truck to let just anyone work on it.
My truck was ready when I got off work. That was great. Too many emails and calls about appraisals. Don't like that at all.
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